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Human resource management is
arguably the most important aspect of our operation, and one that we're
extremely passionate about and care for deeply. It is in fact is not a
single process but an encapsulation of the company's various processes
and values. We firmly believe that only a happy workforce can produce
stellar results, so we do everything in our control to ensure employee
satisfaction.
Over the years, the company has developed a great employee-friendly
culture and evolved effective, positive human resource management
practices. This fact is well demonstrated by our extremely low
employee attrition rates, about 10% annual for the past 2
years, which is nothing short of a miracle in the competitive Indian IT
industry where even some of the most
reputed multi national companies experience attrition rates above 25%.
Below, we discuss some key highlights of our HR management processes
and culture. But before that, take a look at some pictures of life at
InstaCarma :
Key factors behind our HR
management success :
1) Feedback systems, management
approachability :
- Employees are encouraged to bring their
concerns forward.
- Concerns are addressed promptly, which in turn
increases employee confidence on management
- Anonymous communication channels are made
available for sensitive issues
- Management members maintain a very high degree
of approachability and friendly disposition at all times
2) Excellent facilities
for employees
- State of the art workstations
- Redundant transport facilities
- Comfortable retiring rooms
- Free beverages and snacks
3) Positive performance
review processes
- Performance reviewed constantly
- Good performers rewarded consistently
- Corrective measures (mentoring, re-training)
adopted for those under performing
4) Co-curricular and
recreationary activities
- Game boards and Television in office
- Regular activities such as music, dramatics
and dance
5) Excellent, fun work
culture
- Regular parties with games, music, dance and
dinner
- Celebration of festivals and birthdays
- An atmosphere of helpfulness and co-operation
at work
- Fun filled induction rituals for new hires
- Farewell ceremonies for outgoing employees
6) Pay package and benefits
- Competitive pay packages
- Medical insurance
- Provident fund
- Subsidised vaccination camps (occasionally -
vaccination drives for chicken pox, Hepatitis A+B conducted)
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