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InstaCarma boasts of an extremely skilled
workforce, thanks to a lot of reasons like great training and a vast
knowledge capital formed over several years. But the biggest reason
perhaps is the fact that we're out and out technology enthusiasts,
passionate about linux and system administration.
Operating systems : RHEL, CentOS,
Fedora, Debian,
FreeBSD, Windows 2000/2003 Server
Control
panels : cPanel/WHM, Plesk, Ensim, DirectAdmin, Hosting Controller, Helm, LxAdmin, Webmin
Virtual
Private Servers : Virtuozzo, OpenVZ, VMWare, Xen, HyperVM
Web
Servers : Apache, IIS, Lighttpd, Mongrel, Nginx, Litespeed
Web application environments : PHP,
Ruby, Ruby on Rails, Django, ASP, ASP.NET, ColdFusion, Perl, Python
Mail
servers : Exim, Sendmail, Qmail, MS Exchange, Mail
Enable, Courier
Database
servers : MySQL, PostgreSQL, MS SQL, MS Access, Sqlite
Monitoring
: Nagios, Monit, God, MRTG
Spam protection and antivirus : Spamassassin,
spamd, Mailscanner, Mailfoundry, ClamAV, RBL checking
Backup : CDP (R1Soft), cpbackup
Scripting
: Shell scripting, Perl
High
availability hosting : Wed/database Clusters, load
balancer Ultramonkey with heartbeat and ldirectord, Ganglia
RoR
and developer hosting specific skill set : Capistrano,
Subversion, Git,
Trac, Bugzilla, Collaboa, Django, Typo, Mephisto, TurboGears (Read in detail about our Ruby
on Rails/ Developer
Hosting support capabilities)
Virtuozzo
VPS specific skill set summary :
Administration using VZCC/VZPP and backend administration using vzctl,
vzstat, vztop, vzmemcheck, vzcpucheck, vzcalc, vznetstat,
vzbackup,vzrestore, vzmigrate, vzup2date, vzpkgcache, VPS firewall
(normal mode and advanced mode), UBC and SLM.
Security
skill set :
- Firewalls such as APF and CSF
- Intrusion detection and reporting systems such
as BFD, LFD, Denyhosts, snort, tripwire, Logwatch
- Vulnerability scanning of servers using
Nessus, Nikto, chkrootkit and rkhunter
- Kernel hardening
- Security for apache (mod_security, mod_evasive)
- Safe mode and open_basedir
- Hardening sysctl.conf
- Implementing SSH v2
- Securing /tmp, /var/tmp and /dev/shm
- Hardening PHP
- SSL and stunnel
- Portwatch and Port Monitor (PMON)
- Hardening of DNS and mailserver
Read in detail about our security services
Networking knowledge :
- Knowledge of TCP/IP layers (important
protocols like DHCP and ICMP at the network layer, TCP and UDP at the
transport layer, and various application layer protocols like HTTP,
FTP, SMTP, POP and IMAP ) and common networking commands such as
netstat, nmap, tcpdump,route,ifconfig etc.
Below we detail our
expertise
in the four pillars of popular hosting environments, namely, The Web,
DNS, Mail
and Database services (We've used apache, bind, exim/courier, and MySQL
as
reference)
Apache :
- Installation and configuration of Apache,
tuning it for optimum performance
- Making server wide settings for apache as well
as settings inside VirtualHosts
- SSL installation and mod_ssl configuration
with Apache
- PHP installation with Apache as a DSO and CGI
- Installing/configuring modules as a DSO
- Installing PHP as CGI
- Apache suexec setup and its working
- Tweaking/installing Security modules such as
mod_security, mod_evasive etc
- Server Side Includes, .htaccess Configuration
- Troubleshooting PHP, perl and CGI scripts
- Safe mode and open_basedir
- Redirects and rewrite rules
DNS :
- Set up bind DNS server in master or slave
configurations
- Set up DNS zones and DNS records such as
CNAME, A, MX, PTR
- Setting up ndc and rndc and using that to
intruct the DNS server
- Management of DNS clusters
- Fix issues with DNS server not starting up
Mail :
- Setting up exim, spamd, spamassassin,
Mailscanner, ClamAV
- Troubleshooting email issues
- Fixing SSL email issues
MySQL :
- Installing MySQL server and client
- configuring MySQL via my.cnf
- Setting/resetting a root password
- Troubleshooting server wide MySQL problems
such as the missing socket error
- Fix problems where their web application is
not connecting to the database due to incorrect connection parameters
- Creating database dump, and restoring database
from dump
- Using of mysqladmin to check the list of
connections
- Repairing crashed tables
Detailing our entire skill set
would take up many more pages, as system administration is a very vast
field and our skill set is the sum total of all the experience and
knowledge gained working in this vast field for years. It is safe to
say that we're experts of hosting technologies, and we would love to
make all our expertise available to your company!
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