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All Entries Tagged With: "WHM"
SpamAssassin : WHM ACL Options : Reject mails with spam score at SMTP time
Issue : It seems that by default, it is set to reject mails with a spam score of more than 20 at SMTP time. How to change the value of spam score for rejecting the mails at SMTP time ? Solution : You can do that by doing the following : 1. Go to WHM [...]
Change in hostname causing redirection on secure access
Issue : The server hostname was changed. Ever since that, secure access such as http://servername.new:2087 redirects to https://servername.old:2087 Fix : This happens when the SSL certificate has not been reset for the services. Go to WHM >> Manage Service SSL Certificates. Re-issue all the service certificates. This should resolve the issue!
How to enable SuPHP ?
Issue : How to enable SuPHP ? Solution : Login to WHM. Go to “Service Configuration >> Apache Configuration >> Configure PHP and Suexec” and check if SuPHP is available in the drop down menu. If it is available then select it and save the configuration after a dry run. SuExec should also be available [...]
How to change the default email settings ?
Issue : Whenever a new account is created, the server sends out an email notification. Where can this setting be accessed and modified? Fix : Just go to WHM >> Basic cPanel/WHM Setup >> Server Contact Email Address. You can make the required changes there.
Turn off bandwidth monitoring
Issue : How to turn off the bandwidth monitoring module in cPanel ? Solution : Go to WHM >> Service Configuration >> Service Manager. Look for ‘cPBandwd’. Make sure that the check box besides that is unchecked. Save the settings and that should be it !
How to hide DNS controls from resellers/users
Issue : The server is mainly used for serving webpages and FTP. Certain things like DNS functions and email are not required as they are being handled externally. How can these be hidden from resellers/users? Solution : DNS, email or any other functionality can be handled through ‘Feature Lists’ in WHM. Just go to WHM [...]
How to block emails from a specific address using Exim
Issue : How to block emails from a specific address on a cPanel/WHM server using Exim ? Solution : This is fairly easy to achieve with Exim. First you’ll need to find the system filter file for Exim. This can be found out through WHM >> Main >> Service Configuration >> Exim Configuration Editor. Towards [...]
Not able to login to FTP accounts using root password
Issue : Was able to login to all FTP accounts using the root password earlier but now it doesn’t seem to work. Where to check that? Fix : Go to WHM >> Main >> Service Configuration >> FTP Server Configuration. At the bottom of the page, you’ll find an option as ‘Allow Logins with Root [...]
How to limit the overall size of emails
Issue : How can the overall size of an email including attachment, encoding etc. be limited to a pre-defined value? Solution : This can be done in the following way : Go to WHM >> Main >> Service Configuration >> Exim Configuration Editor In the first box where you can type ( right below where [...]
How to add an SRV record via WHM ?
Issue : How to add an SRV record via WHM? There does not seem to be enough fields to enter all the data. Solution : Go to WHM >> Main >> DNS Functions >> Edit DNS Zone and select the domain for which you need to add the SRV record and click ‘Edit’ Once in [...]
cPanel/WHM not working after fresh installation
Issue : After a fresh installation on a CentOS server and following all the standard steps, it is not connecting to WHM on port 2087. Fix : CentOS has default iptables (firewall) rules that block access to cPanel ports when out of the box. You can flush them using the following command : iptables -F [...]
Changing /cpanel to something else
Issue : How can you access cPanel like, say, http://domainname.com/xyz ? This is for security purposes. Solution : This can be done but not recommended as it would not be of much effect security-wise. Even if you change it, cPanel/WHM would still run on the standard ports (2082/2083 & 2086/2087) which is known to everyone. [...]
cPanel/WHM not accepting international domain names
Issue : WHM does not let you create an account with the domain name having native characters of certain languages. Fix : To get around this, go to IDN Conversion Tool. Enter your domain name and get the equivalent PunyCode. You should be able to add that via WHM
How to allow unlimited email sending
Issue : How to allow sending of unlimited emails from the server? Solution : Just go to WHM >> Tweak settings >> The maximum each domain can send out per hour (0 is unlimited) >> Put ’0′ there and save the setting. That should be it
Access Denied: Referrer Check
Issue : Following message occurs every time when trying to connect to an own dedicated server from other servers. Access Denied: Referrer Check Functions in cPanel / WHM are available only directly through the cPanel and WHM interfaces or through our XML API. It appears that this request is coming from a referring site and [...]
