All Entries Tagged With: "DNS"

How to add an SRV record via WHM ?

Issue :
How to add an SRV record via WHM? There does not seem to be enough fields to enter all the data.
Solution :
Go to WHM >> Main >> DNS Functions >> Edit DNS Zone and select the domain for which you need to add the SRV record and click ‘Edit’
Once in there, [...]

Nameserver error while trying to add a domain

Issue :
Following error occurs when trying to add a domain to a cPanel account :
Please transfer the domain to this server’s nameservers or have your admin add one of its nameservers ips to /etc/ips.remotedns and make the proper A entries on that remote nameserver.
Solution :
To get around this, add the remote name server [...]

cPanel default page after IP migration

Issue :
After the migration of IPs between two servers, sites are coming up with the default cPanel page.
Solution :
This can be due to an IP mismatch. Make sure that the DNS records and the Apache VirtualHost for the domains are configured on the same IP.
Check the IP in “WHM >> Show IP [...]

Removing MX records for multiple domains

Issue :
How to remove the MX records from the DNS zone file for multiple domains on the server?
Solution :
Create a file, say removemx and put the list of domains in it.
Now, run the following command :

for i in `cat /var/named/removemx`; do sed -i ‘/MX/d’ $i.db; done;
Restart the named service. That should be [...]

Adding Private NameServers in Plesk

The following steps are required to add custom NS entries in Plesk.
1. Register the child name servers with your registrar and point them to the specific IP address.
ns1.domainname —-> server shared ip
ns2.domainname—-> server shared ip
2. Unfortunately, plesk has a limitation in managing the client’s private name servers. So, after registering your private name [...]

Missing nameservers reported by parent FAIL

Error :
Missing nameservers reported by parent FAIL: The following nameservers are listed at your nameservers as nameservers for your domain, but are not listed at the parent nameservers. You need to make sure that these nameservers are working.If they are not working ok, you may have problems!

Solution :
This usually occurs when there is [...]

Cannot edit DNS zone after cPanel update

Issue :
After updating all the cPanel software, following error occurs when trying to Edit a DNS zone :
Unable to parse zone: Error while parsing zonedata for *DOMAIN NAME HERE*.com: expected valid rname, line 4 …propagated at /usr/local/cpanel/Cpanel/CPAN/Net/DNS/ZoneFile/Fast.pm line 142.
Fix :
The error means that the dns zone has invalid data in it and it [...]

Disabling ‘named’ on the main server

Issue :
Can ‘named’ be removed/disabled on the main server if dedicated DNS servers are being used?
Solution :
As long as the server is not part of a DNS cluster, ‘named’ can be disabled on it.
Also, remove/uncheck it from Service Manager/chkservd to avoid notifications about it being down/offline.
If the server is part of a DNS [...]

Custom Name Servers

Recently , we came across several queries regarding custom name server setup. Please follow the following procedure for configuring custom name servers. Let us know if you still face any issues.
Note: This is applicable for cPanel servers only.
1. Login to WHM as root
2. Select “Basic cPanel/WHM Setup ” from the left  menu.
3. Type: ns1.mynameserver.com in [...]