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All Entries Tagged With: "cPanel"
Database Mapping with cPanel
cPanel introduces the Database Mapping feature with version 11.25.1. This feature lays the groundwork for providing more flexibility in naming databases and database users. In the past, cPanel has always appended an account’s username to any database name or database username created by the account (for example, a database might be named “user_dbname”). This changes [...]
How to enable SuPHP ?
Issue : How to enable SuPHP ? Solution : Login to WHM. Go to “Service Configuration >> Apache Configuration >> Configure PHP and Suexec” and check if SuPHP is available in the drop down menu. If it is available then select it and save the configuration after a dry run. SuExec should also be available [...]
Turn off bandwidth monitoring
Issue : How to turn off the bandwidth monitoring module in cPanel ? Solution : Go to WHM >> Service Configuration >> Service Manager. Look for ‘cPBandwd’. Make sure that the check box besides that is unchecked. Save the settings and that should be it !
Where to check the version of Horde
Issue : Where can I check the current version of Horde webmail client running with cPanel ? Solution : If you have ‘root’ SSH access to the server then, simply open the file /var/cpanel/horde/version using your favorite editor and you’ll be able to see the current Horde version.
Disabling an email account
Issue : How can a particular email account be ‘disabled’ temporarily. Note that the email account should not be ‘deleted’ ? Is this possible at all via cPanel? Solution : There is no direct functionality in cPanel at the moment for this. This feature might be added at a later stage. However, you can achieve [...]
cPanel/WHM not working after fresh installation
Issue : After a fresh installation on a CentOS server and following all the standard steps, it is not connecting to WHM on port 2087. Fix : CentOS has default iptables (firewall) rules that block access to cPanel ports when out of the box. You can flush them using the following command : iptables -F [...]
Changing /cpanel to something else
Issue : How can you access cPanel like, say, http://domainname.com/xyz ? This is for security purposes. Solution : This can be done but not recommended as it would not be of much effect security-wise. Even if you change it, cPanel/WHM would still run on the standard ports (2082/2083 & 2086/2087) which is known to everyone. [...]
cPanel/WHM not accepting international domain names
Issue : WHM does not let you create an account with the domain name having native characters of certain languages. Fix : To get around this, go to IDN Conversion Tool. Enter your domain name and get the equivalent PunyCode. You should be able to add that via WHM
New cPanel 404 error — The server can not find the requested page
Issue : While trying to access any IP on a server, following error occurs : 404 Not Found The server can not find the requested page: SERVER-IP/cgi-sys/defaultwebpage.cgi (port 80) Solution : This is a bug in the latest cPanel release. Try either of the following 2 solutions : 1. (Recommended by cPanel) /scripts/upcp –force /scripts/autorepair [...]
Access Denied: Referrer Check
Issue : Following message occurs every time when trying to connect to an own dedicated server from other servers. Access Denied: Referrer Check Functions in cPanel / WHM are available only directly through the cPanel and WHM interfaces or through our XML API. It appears that this request is coming from a referring site and [...]
mail folder taking up huge space
Issue : No email accounts have been created on the domain but still the mail folder is taking up huge space. Solution : When a cPanel account is created, a default email account with the cPanel username is also created automatically. In this case it seems that it has been set as catchall which is [...]
Cannot delete an email address after account rename
Issue : Account was renamed from abc.com to xyz.com. After renaming, when trying to delete an old email address ( test@abc.com), following error occurs : “The e-mail account test@abc.com was successfully deleted. Sorry, you do not have access to the domain abc.com” Fix : Check the file /home/user/.cpanel/email_accounts.yaml and remove any entries pertaining to the [...]
Apache not starting after a fresh cPanel install
Issue : On a brand new server with a clean cPanel install, apache does not want to start. root@server [~]# service httpd start Syntax error on line 416 of /usr/local/apache/conf/httpd.conf: UserDir “enable” keyword requires a list of usernames root@server [~]# Fix : This usually happens when Apache mod_userdir Tweak is enabled in WHM before adding [...]
Nameserver error while trying to add a domain
Issue : Following error occurs when trying to add a domain to a cPanel account : Please transfer the domain to this server’s nameservers or have your admin add one of its nameservers ips to /etc/ips.remotedns and make the proper A entries on that remote nameserver. Solution : To get around this, add the remote [...]
Disable password reset for cPanel users
Issue : How to restrict cPanel account users from resetting their account passwords? Solution : 1. Create a new feature list via WHM >> Packages >> “Feature Manager” 2. Keep the ‘Change Password’ option unchecked. 3. Edit the concerned packages and assign the new feature list to them. Now the users would not be able [...]
