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All Entries in the "Quick fixes" Category
550 Requested action not taken: mailbox unavailable or not local
Issue : Following error appears in the bounce back message while trying to send out an email : 550 Requested action not taken: mailbox unavailable or not local Solution : This issue can be resolved in the following way : 1) Log in to the windows server with RDP( Remote desktop) 2) Start-> Run -> [...]
Error in Exponent CMS installation : File Uploads Enabled : Failed
Issue : While performing the System Requirement Check for the above, following error occurred : File Uploads Enabled : Failed However, in the server file_uploads was On. Fix : To fix this issue, edit the file install/include/sanity.php Replace the following line: $global_i18n[‘check_upload’]=>_sanity_checkTemp(ini_get(‘upload_tmp_dir’)), with $global_i18n[‘check_upload’]=>_sanity_checkTemp(BASE.’tmp’),
Last stats WARNING in Nagios
Issue : Nagios was set up for the server recently and the following warning shows up regularly : =================================================== Server Last Stats WARNING 03-10-2010 19:25:46 0d 7h 17m 53s 3/3 WARNING on /var/cpanel/lastrun/ – Last updated 161545 seconds ago. =================================================== Solution : First, try running the script /scripts/runstatsonce If that doesn’t work then go to [...]
SpamAssassin : WHM ACL Options : Reject mails with spam score at SMTP time
Issue : It seems that by default, it is set to reject mails with a spam score of more than 20 at SMTP time. How to change the value of spam score for rejecting the mails at SMTP time ? Solution : You can do that by doing the following : 1. Go to WHM [...]
Change in hostname causing redirection on secure access
Issue : The server hostname was changed. Ever since that, secure access such as http://servername.new:2087 redirects to https://servername.old:2087 Fix : This happens when the SSL certificate has not been reset for the services. Go to WHM >> Manage Service SSL Certificates. Re-issue all the service certificates. This should resolve the issue!
How to enable SuPHP ?
Issue : How to enable SuPHP ? Solution : Login to WHM. Go to “Service Configuration >> Apache Configuration >> Configure PHP and Suexec” and check if SuPHP is available in the drop down menu. If it is available then select it and save the configuration after a dry run. SuExec should also be available [...]
How to change the default email settings ?
Issue : Whenever a new account is created, the server sends out an email notification. Where can this setting be accessed and modified? Fix : Just go to WHM >> Basic cPanel/WHM Setup >> Server Contact Email Address. You can make the required changes there.
Turn off bandwidth monitoring
Issue : How to turn off the bandwidth monitoring module in cPanel ? Solution : Go to WHM >> Service Configuration >> Service Manager. Look for ‘cPBandwd’. Make sure that the check box besides that is unchecked. Save the settings and that should be it !
How to create a large file for testing purpose ?
Issue : How can a large file, say 1GB, for some testing purposes be created? Solution : Use the following command : dd if=/dev/zero of= filename bs=1024 count=1024number of 0′s Replace ‘filename’ with the actual filename. Replace ‘number of 0′s’ with the required number of 0′s For example, One ’0′ for 10MB , two for [...]
How to find the number of user accounts via shell ?
Issue : There is no control panel installed on the server. So, how can the total number of user accounts on the system be determined? Solution: Use the following command to find the total number of accounts on the system : cat /etc/passwd | wc -l Note : This will also include system accounts like [...]
Problem with yum update
Issue : Following is the error that occurred : Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile addons | 951 B 00:00 base | 2.1 kB 00:00 extras | 1.1 kB 00:00 updates | 1.9 kB 00:00 Not using downloaded repomd.xml because it is older than what we have: Current : Tue Feb 9 [...]
How to hide DNS controls from resellers/users
Issue : The server is mainly used for serving webpages and FTP. Certain things like DNS functions and email are not required as they are being handled externally. How can these be hidden from resellers/users? Solution : DNS, email or any other functionality can be handled through ‘Feature Lists’ in WHM. Just go to WHM [...]
/bin/sh: /usr/local/bandmin/bandmin: is a directory
Issue : The cronjob results in the following error : /bin/sh: /usr/local/bandmin/bandmin: is a directory Solution : This happens when the bandmin directory simply contains another bandmin directory instead of an executable script of the same name. Run the following script and see if the issue persists : # /scripts/bandminup –force
How to block emails from a specific address using Exim
Issue : How to block emails from a specific address on a cPanel/WHM server using Exim ? Solution : This is fairly easy to achieve with Exim. First you’ll need to find the system filter file for Exim. This can be found out through WHM >> Main >> Service Configuration >> Exim Configuration Editor. Towards [...]
Not able to login to FTP accounts using root password
Issue : Was able to login to all FTP accounts using the root password earlier but now it doesn’t seem to work. Where to check that? Fix : Go to WHM >> Main >> Service Configuration >> FTP Server Configuration. At the bottom of the page, you’ll find an option as ‘Allow Logins with Root [...]
